All offices will be closed on Wednesday, December 25, and Wednesday, January 1, in observance of the holidays. Urgent Ortho Care in Greenwich and Wilton will also be closed on Tuesday, December 24. Please click the holiday hours and closure information link for additional information.

Holiday Hours and Closure Information

Patient Portal

Orthopaedic & Neurosurgery Specialists has transitioned to a new Electronic Medical Record (EMR) system in order to provide the best experience for our patients. This new system, Modernizing Medicine, will allow 24/7 access to communicate with our care team, pay your bill, and more. We are confident that this change will improve our efficiency and your patient experience both in our offices and online.

We will activate your new patient portal account ahead of your next office visit. If you need to access the portal and do not have an upcoming visit, please call (203) 869-1145 and our staff will activate your patient portal account. Once the patient portal account is activated, you will receive an email with your username and password as well as instructions on how to reset your password.

Once you’ve logged into your Patient Portal online, please take a moment to download the APPatient app on your smartphone. The app provides the most convenient experience of Modernizing Medicine and its functionality. You will need three pieces of information to log in to your ModMed Patient Portal on the app. In addition to your new username and password, you will be prompted to input the Patient Portal URL which is ons.ema.md.

Patient Portal Benefits

  • Review and update medical records
  • Access lab results, notes, and education handouts
  • Communicate with our care team
  • Pay copays and balances
  • Request prescription refills

Communicate With Our Care Team

To send a message to our ONS care team:

  1. Log into your Patient Portal account.
  2. Click on Messages in the banner.
  3. Click Compose Message on the left side of the screen.
  4. In the To field, begin typing in the name of the desired group.
    1. For example, if you would like to send a message to Dr. Miller’s team, begin typing in “Miller” in the To field, and Dr. Miller’s team should populate as ONS – Dr. Miller/Team.
      1. Please note: All of our doctors are listed in the Patient Portal.
    2. For a Medical Records Request, please visit our Medical Records Request page and fill out the form on this page to submit a request or send a message in the Patient Portal to ONS – Medical Records Request.
    3. For Billing Inquiries, please send a message in the Patient Portal to ONS – Billing Inquiries.
  5. Fill out the message form and click send.

  • Review and update medical records
  • Access lab results, notes, and education handouts
  • Communicate with our care team
  • Pay copays and balances
  • Request prescription refills

To send a message to our ONS care team:

  1. Log into your Patient Portal account.
  2. Click on Messages in the banner.
  3. Click Compose Message on the left side of the screen.
  4. In the To field, begin typing in the name of the desired group.
    1. For example, if you would like to send a message to Dr. Miller’s team, begin typing in “Miller” in the To field, and Dr. Miller’s team should populate as ONS – Dr. Miller/Team.
      1. Please note: All of our doctors are listed in the Patient Portal.
    2. For a Medical Records Request, please visit our Medical Records Request page and fill out the form on this page to submit a request or send a message in the Patient Portal to ONS – Medical Records Request.
    3. For Billing Inquiries, please send a message in the Patient Portal to ONS – Billing Inquiries.
  5. Fill out the message form and click send.