|I wish there was more I could do or say to express my appreciation for both the doctors and the therapists at ONS. I had a really terrible finger injury over 2 years ago. Over the course of 2 years I have tried two different surgeries with a different popular practice in Stamford and have had no luck. I understand my injury is one that is difficult to fix and takes tremendous patience and attention- so really this is no diss at my previous doctor by any means. Despite my surgeries being with a different practice, my PT/OT was always with ONS and specifically Tara. If you have the opportunity to work with Tara after surgery, rest assured you are in good hands. Tara helped give me confidence in my hand and movement in my finger during a very trying time in my life. I was discouraged and frustrated I wasn’t getting movement after both my surgeries and Tara was always positive and patient- I am forever grateful for that. After not healing right from the second surgery even after tons of OT, I decided to get a second opinion from ONS doctors since I had such a good experience with their physical therapy. Within minutes, Dr. Vitale looked at my hand and knew exactly what had happened and that I had gotten a contracture post op from the trauma to my hand. Without making any medical assumptions, he sent me for an MRI and the results concluded what he assumed to be true. We scheduled treatment and got the ball rolling right away. I can’t describe to you the level of attention and care ONS will provide you. They are a smooth running operation and the communication from doctors to PT is second to none. They truly care about their patients. From coordinating times that will work with my crazy schedule and just sending an email to ask how my splint is holding up. The small details are what matter most when you are medically frustrated. They made me feel like there was more they could do for me and it was at least worth a try for every procedure we did. I always had confidence in their medical advice and fully trusted their decisions. I can’t see how anyone could give this practice or PT office a bad review. They are medically up to date and provide high end care all while keeping the human component alive. I am so grateful I found ONS. In a world and in a city where you have many options for orthopedic care, I know it can be difficult to choose. I knew I had to leave a review to help people like me who felt stuck with their medical treatment and who needed someone different. Give ONS a call, you will not he disappointed. (5 Star Review on Yelp from E.S. October, 2019)|
I recently saw Dr. Vitale for a wrist injury. Dr. Vitale is not only extremely knowledgeable, nice to work with, but he explained my situation and told me how to deal with the problem without the need for surgery. He is an outstanding physician and person. I highly recommend him especially for hand issues. (5 Star Review on Google from A.E.)
Dr. Vitale is an exceptional physician and person. He is extremely knowledgeable, has an excellent bedside manner, and explains the situation completely and answers all questions. In my case for a wrist injury, he explained how to deal with this problem without the need for surgery and made me feel very comfortable with his recommendation. (5 Star review on Healthgrades from A. in White Plains, NY)
Dr. Vitale was great! Took the time to explain things, treated me on the spot. Overall great experience. (5 star review on Google from T. J. A.)
I’ve been seeing Dr. Vitale for over a year for a rare condition in my wrist. He is extremely kind and informative. It is very easy to get an appointment and the wait times during your visit are minimal. The physical therapy department is great too. I would recommend him and ONS to anyone.(5 Star Review on Healthgrades from a patient in Stamford, CT)
LOVE this doctor!! I’ve seen Dr. Vitale a number of times–primarily to repair problems from “one of the best” surgeons in NYC who did my carpal tunnel release surgery. Dr. Vitale does beautiful work and has an OUTSTANDING way with patients. Dr. Vitale is extremely kind, unhurried and super attentive and patient, extremely informative and exceedingly concerned with the patient’s comfort. He did beautiful work repairing my surgery (he also took care of my trigger finger with cortisone rather than surgery). I found him through another medical professional who also gave the highest recommendation. He is the only hand surgeon I would see and I cannot recommend him highly enough!! (5 Star Review on Google.)
The staff, from the moment you walk in, are professional, courteous and friendly! Dr Mark Vitale is a top notch orthopedic surgeon! I broke my wrist last week and required surgery. I was not the least bit nervous because I knew I was in great hands! He’s an Intelligent, caring, talented and dedicated surgeon. What more can you ask for!? Don’t get me started regarding Greenwich Hospital! Unbelievably professional hospital! (5 star review on Yelp from A.C. in Mamaroneck)
Dr. Vitale was professional and explained everything very clearly. I was impressed with him as well as the entire process. (Patient Survey)
Dr. Vitale– I have been back to work now for about two months. Both hands are getting stronger every day, I am doing things that I never thought I would be able to do again. Pain right now as I am typing is less than a 1 on the scale…I could not be happier with the results! I can not wait to get back out and play golf again, something I could not do for the last 3 yrs. You have really changed my life and I can not thank you enough! Your skills and bedside manner are top notch, ONS is very lucky to have you on their team. (DC)
Dr. Vitale– I’ve been wanting to write to you for some time now to express my sincere appreciation and DELIGHT in the outcome of my finger and wrist surgery done by you back on April 4. I wish you could see the results! Nothing short of professional beauty! — more than I had hoped for. No one could believe the difference. AND, I have complete movement with no limitations or pain at all. Remarkable. Be assured, I will not hesitate to recommend you to anyone I love or know! (SC)
Dr. Vitale– I wanted to tell you that it has been 10 months since my surgery, and it is great! I had a major accomplishment last weekend when I won my USTA match with the team that I joined; I am the oldest guy by almost 20 years and am more than holding my own, that was the reason we did the surgery in the first place! So thank you so much for helping me continue my love of the game. (PT)
The first thing that amazed me about ONS is that there was no wait! I hadn’t even finished filling out my forms when they called me in and I wasn’t used to that. Then Dr. Vitale didn’t make me wait either. X-ray and MRI are all in one place and again, there was no wait. I was reluctant to have the surgery but the doctor took the time to call me on his personal cell in the evening and weekend just to check up on me. I was putting off the hand surgery but Dr. Vitale was concerned I might lose total functionality of my finger or worse if I didn’t take care of it. I realized after the fourth call that this guy was real and this was serious.
I give ONS a five-star rating. It doesn’t get any better than this. It was a good global experience, I kept waiting for the other shoe to drop but it didn’t. I’ve never experienced in my life this level of medical care. I’ve just never seen anything like this. I don’t know how your MD’s set this up, I’m absolutely stunned by the level of how this place operates. Even the trouble I had with insurance where Aetna was coded wrong was taken care of by the billing staff.
Here I am with fine hand functionality back, the doctor accomplished what he hoped to accomplish given the circumstances. That’s the ONS Advantage. (CR)