Jeffrey Heftler, MD

Testimonials

  • I have living with chronic pain for years from a 14 year-old injury … I didn’t realize how used to it I had gotten. For the last 2 1/2 years, the pain became debilitating and I’ve gone to SO MANY doctors with no answers or guidance except physical therapy and meds and stretching! CLEARLY this wasn’t helping. One day I saw an ad for ONS on TV,  then a billboard on the highway and decided it was worth one more try. While they didn’t have insurance compatibility yet in Harrison which is more convenient for me …  they did in Greenwich and I went to see Dr. Heftler.  I ran a couple minutes late and was stressing because usually doctors’ offices are so rude when you run late ….. but  she couldn’t have been more patient, understanding and put me at ease.  At  my first visit, Dr. Heftler was super helpful and asked me questions no other doctors had.  He prescribed  something no one else had that helped to slowly reduce the pain. I’ve had 5 MRIs and not one doctor asked if I had had one with contrast until Dr. Heftler. I then had one with contrast and he found the problem. Now onto the next steps. I couldn’t be more relieved, grateful, validated and appreciative. Thank you so much for thinking outside the box to figure it out. You have no idea what you did for me. I will recommend this establishment to everyone I know … (5 star review on Google written by Essie C.)


  • Dr. Heftler has an excellent bedside manner and takes his time with you. I was just in for an epidural injection for a bad herniation of my L5-S1 and he provided me with the time I needed, to be certain all of my questions were answered. On the day of the procedure, the doctor was extremely pleasant and kept my mind calm with plenty of fun conversation. My fingers are crossed that I get some relief from the injection, but hands down he is highly recommended and I won’t go anywhere else. (comment from Health Grades)


  • I was injured in my military career and for 29 years, have managed through neck and spine pain that was caused from it. It became unbearable with numbness in my fingers and inability to sleep, sit or work. I have never had nerve pain like I did and when I saw Dr. Nocek, he sent me for an X-ray then MRI to determine what was happening. While waiting for results, he sent me to physical therapy and to Dr. Heftler, a physiatrist, for an injection to help relieve the symptoms until we could determine what to do. Bottom line, I needed spine surgery. I saw ONS neurosurgeon Dr. Fiore, who got me right into surgery, repaired 3 discs, and cleaned up the problems. Immediately, and that’s no joke, immediately, I could tell I was on the mend. I’ve had chronic pain for 29 years and now, almost three months out, the constant ache and nerve pain isn’t there. I had lost feeling in part of my had and fingers which has since returned. Best part of my ONS experience was that everything is onsite and getting to the bottom of this just took a few short days. Everyone works like a team. They are specialists, unlike my experience at the VA. Meanwhile, they helped me manage the pain. I have never experienced this before and I’m very pleased with the results. If you need a neurosurgeon, specialized orthopedist, physiatrist or physical therapy, I totally recommend ONS. ( RateMD)


  • Dr. Heftler is wonderful. He shows exceptional bedside manner and spends plenty of time with each patient. My back issues have placed a lot of strain on me, and it has been comforting to have a doctor like him work with me using non-surgical treatments. Highly recommended. (Patient Survey)


  • My experience with the entire ONS practice is nothing short of exceptional. The doctors are beyond caring and are professional and respectful of my time which is almost unheard of these days. I recommend your facility for both Dr. Heftler and Dr. Sethi to anyone wanting fantastic quality and care. (Patient Survey)


  • Dr. Heftler is my angel! He is simply the best!! (Patient Survey)


  • “Having recently completed four months of treatment at ONS, I wanted to share my positive experience as too many times this recognition may not be communicated.  Suffering from an old injury of a herniated disc, David Nocek, MD determined it had developed into sciatica.  Early physical therapy sessions with Fey Adamarola, DPT, had temporary relief,  so I was referred to Jeffrey Heftler, MD to get my pain to lower levels to pave the way for an aggressive PT regimen.  It was Fey’s positive outlook that gave me the confidence to stay the course and lead to a very positive outcome. I am grateful to the full team at ONS.” (EH)


  • L.S. of Greenwich is an athletic 51-year-old mother of two, who has enjoyed sailing, skiing, golf and other sports over the course of her life. Two years ago she developed painful tendinitis in her left elbow. Her elbow became so painful that even picking up a glass of water was excruciating. The following June, Dr. Seth Miller gave her a cortisone injection into the joint which brought her initial relief. Unfortunately, the benefit wore off after about eight weeks. When she returned to Dr. Miller, he suggested she try a new treatment option called PRP (Platelet Rich Plasma). Although not FDA approved, the treatment is increasingly being used by orthopedic surgeons and physiatrists to treat soft tissue problems such as tennis elbow, hamstring strains, MCL strains and patellar tendonitis. At ONS, PRP is administered by physiatrist Dr. Jeffery Heftler, who explained the procedure, “First, 10 milliliters of blood was drawn from Lynn’s arm and then spun in a centrifuge for five minutes. This separates out the platelets from the rest of the blood. Then two to four milliliters of the separated blood is drawn out and injected it back into the injury site.” The theory behind the treatment is the platelets release growth factors which stimulate a healing response. Unlike a steroid injection, it can take up to six weeks to notice the full benefit of the injection. However, PRP seems to be effective in cases where steroids have failed. L.S. was instructed not to use her arm for anything strenuous for two weeks but by the third week, she could tell it was feeling better. She started physical therapy to help get back the strength in her arm and by three months she was entirely pain free. L.S. says, “I am a big fan of PRP. I am now free of pain and back to doing all my normal activities.”