ONS Coronavirus (COVID-19) Policy

TEMPORARY HOURS AND ONS TELEHEALTH INFORMATION

ONS is committed to taking every possible measure to safeguard our patients, staff and local communities and remain available to patients in whatever prudent way possible.

To help prevent the spread of COVID-19, we have suspended nonessential physician visits and elective surgeries until further notice. Nonessential physician visits are those that do not truly require immediate, in-office attention.  We remain open for ONS URGENT ORTHO CARE and Physical Therapy appointments during the hours provided below.  Our new ONS TeleHealth videoconferencing appointments are available for matters that do not require an in-office visit.

NEW OFFICE HOURS

NOTE: Staff and patients will be temperature screened upon arrival to our office.  If possible, we ask adults to come alone to their visit and only one parent accompany a child to his or her appointment.

ONS Urgent Ortho Care, in Greenwich office only:  Monday – Saturday, 12:00 pm – 4:00 pm.

Physical Therapy, Greenwich and Stamford offices only:  Monday – Friday, 12:00 – 4:00 pm

For now, ONS Harrison will not be available for appointments.

NEW ONS URGENT ORTHO CARE POLICIES 

ONS Urgent Ortho Care is only available during a limited schedule at our Greenwich office for patients with acute orthopedic injuries and conditions. To limit the number of individuals in our waiting room at one time, all urgent care patients are required to make an appointment.  Call  203-869-1145.

If you are in need of urgent orthopaedic care you must go to a hospital emergency room if you are experiencing symptoms of a cold or flu, if you have travelled within the past 14 days, or if you or a family is under directed self-quarantine.

ONS TELEHEALTH

Patients can receive a continuity of care using ONS Telehealth videoconferencing services.  ONS Telehealth is a safe and convenient way to have a virtual face-to-face discussion with an ONS physician from the comfort of home.  Call 203-869-1145 and one of our experienced representatives can help get you started.

PROTECTING PATIENTS AND STAFF

ONS is in close contact with state and local officials and hospitals to respond rapidly to this developing crisis and support the community in whatever way possible.  You can be sure that ONS has always maintained the highest standard for infection control and cleanliness protocols and we have enhanced these efforts in every way possible.

PROTECT YOURSELF AND OTHERS

While the best way to prevent illness is to avoid exposure, the CDC recommends the following measures:

  • Wash your hands frequently with soap and water.
  • Avoid close contact (within 6 feet) with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home if you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If a tissue is not available, sneeze or cough into your elbow.

If you have questions or believe you may have had direct exposure to someone who has  tested positive for Covid-19, contact one of the following Department of Public Health offices:

Connecticut (860) 509-8251

Westchester (888) 364-3055

NYC           (866) 692-3641

Rockland     (845) 364-8600